1. About these terms
These terms apply to the BattleBox Ammo website, also branded as BattleBox, and to products and services offered through it. By using the site or placing an order when ordering is available, you agree to the applicable terms. If you disagree, please stop using the site. Our Privacy Policy explains how we handle your information.
You must be legally able to enter into a purchase agreement to place an order. Use this site lawfully and provide accurate contact and order information.
2. Products, fit & appearance
BattleBox offers empty ammunition storage cases, battery storage cases, and apparel. Ammunition, batteries, firearms, optics, lights, and other equipment shown for demonstration are not included unless the product listing expressly says otherwise.
Review the exact product, caliber or battery size, dimensions, capacity, apparel size, and color selections before ordering. Screen colors are approximate. Visible layer lines and minor finish differences are normal characteristics of 3D printing. These appearance variations do not excuse a product that is defective or materially different from its description.
3. Product Safety & Intended Use
WARNING: Keep out of reach of children. Not a toy. Damaged or broken pieces may present a choking hazard. Inspect before use and discontinue use if cracked or damaged. Safely dispose of broken pieces. Store batteries and ammunition securely, away from children.
Use storage products for their stated purpose and follow the instructions supplied with your equipment, ammunition, and batteries. A case label does not establish compatibility with a firearm or powered device.
Round Vault and CR123 Battery Storage use a TPU seal for waterproof storage when properly closed. No certified immersion depth or duration is stated. Stackable Vault is not waterproof and has no TPU gasket. These cases are not fireproof safes, security lockboxes, or child-resistant containers. Keep stored items away from children and unauthorized users, and protect cases from excessive heat.
4. Pricing & orders
Prices are shown in U.S. dollars. Advertised prices include mandatory product charges; applicable government taxes and reasonable shipping charges are additional unless stated otherwise. The complete order total will be presented before payment. Saving items in a cart does not place an order, reserve inventory, or guarantee a price.
Checkout is currently being prepared; no payment is taken through this website while checkout is disabled. When ordering opens, Shopify will process checkout. An automated receipt acknowledges receipt of an order; availability and acceptance will be confirmed in the order communications. If an item or price is incorrect or unavailable, we will contact you before making a material substitution or increasing a charge. If you do not agree to a proposed change, or if we cancel a paid order, we will refund the amount collected for the canceled portion, including associated tax and any refundable shipping charges required by law. We do not replace a required money refund with store credit without your agreement.
5. Shipping, changes & returns
Delivery is limited to eligible United States addresses. Review our shipping and return information before purchasing. Products are custom made to order. Changes or cancellations are free before production starts; afterward, correctly made custom orders are final for change-of-mind purposes. Refunds cover defective, incorrect, or shipping-damaged items and any other remedy required by law. The shipping and refund page explains verification, return postage, and refund timing. Production times and shipping rates will be shown before orders are accepted.
If we cannot ship within the stated time, we will provide the delay notice and cancellation/refund options required by law. An estimated delivery date does not remove those rights. Contact us promptly if an order needs a change or arrives damaged, incorrect, or defective. Include your order number or other purchase verification and a description of the issue. A request to report a problem promptly does not shorten a statutory claim period. Required refunds will be issued within the applicable legal deadline.
6. Customer support & email
Information submitted through the contact form is used to respond to your request and handle related service needs. Submitting an inquiry does not enroll you in promotional emails or text messages. Promotional communications require their own appropriate permission. You may use the unsubscribe link in any marketing email to stop those emails; necessary order or service correspondence is handled separately.
7. BattleBox Ammo text messages
Program: BattleBox Ammo Customer Care & Order Updates. When messaging is available and you expressly opt in, you may receive non-marketing customer support replies, order status, and shipping or delivery updates at the mobile number you provide. This program does not include promotional offers or abandoned-cart marketing.
Your choice: Text updates are optional. Use the separate, initially unchecked consent box on our contact form to request them. Buying a product, accepting these terms, entering a phone number, or sending an inquiry alone does not authorize texts. Consent is not required to purchase or obtain assistance. Provide a number you own or are authorized to use, and let us know if it changes.
Frequency & charges: Message frequency varies with your support requests and order activity. Message and data rates may apply to incoming and outgoing texts. Ask your wireless provider about your plan.
Cancel: Reply STOP to a BattleBox message at any time. A final opt-out confirmation may be sent, after which the program will stop texting you. To rejoin, complete a new affirmative opt-in; sending another general inquiry does not re-enroll you.
Help: Reply HELP to a BattleBox message or email info@battleboxammo.com. An email inquiry remains available if texts do not arrive.
Delivery: Network availability, carrier services, and device settings can affect delivery. Messages can be delayed or fail to arrive; text messages should not be used for emergencies. This notice does not waive rights that applicable law protects.
Privacy: See our mobile information and consent policy. Messaging availability depends on the service being active. Recording an opt-in does not mean a message has been sent.
8. Reviews & submitted content
Submit reviews based on your own experience and do not include another person’s private information, unlawful material, or content you lack permission to share. You keep ownership of your review. By submitting it for publication, you give BattleBox nonexclusive permission to display that review, rating, and chosen display name on the site. Your review email is not displayed publicly.
Reviews may be checked for spam, personal information, or irrelevant or unlawful content. Positive and negative feedback are welcome. We do not prohibit honest reviews, impose a fee for criticism, or require you to transfer ownership of your review. Disclose any free product, incentive, or connection to BattleBox when relevant. Contact us if you need to correct or remove your submission.
9. Website use & availability
Do not misuse forms, submit false information, interfere with the site, or attempt unauthorized access. BattleBox branding, photographs, and original site content belong to their respective owners. Personal browsing does not grant permission to reproduce them for commercial use.
We work to keep information accurate and the site available, but interruptions and errors can occur. Contact us about any material error. No provision here limits liability or statutory rights where such a limitation would be prohibited.
10. Warranty & consumer rights in every state
Product descriptions, express representations, and warranties provided by applicable law remain in effect. We do not use these terms to disclaim implied warranties of merchantability or fitness where they apply. Any separately offered written product warranty will be available before purchase and will identify its coverage, duration, exclusions, and claim process. These terms do not create a separate lifetime or extended product warranty.
A change-of-mind return policy is separate from your remedies for defective, unsafe, incorrectly supplied, or misdescribed goods. Custom-order or final-sale restrictions, if disclosed before purchase, do not remove remedies that the law protects. Warranty and consumer rights may differ by state; nothing in these terms reduces any nonwaivable federal, state, or local protection.
These terms do not exclude liability for fraud, willful misconduct, or other liability that cannot lawfully be excluded, and do not impose a monetary cap on such claims. You keep any applicable statutory remedies and rights to contact regulators, bring a claim, or dispute a charge. These protections apply to customers in all 50 states, including California, Massachusetts, and New Jersey.
11. Resolving a concern
Please contact BattleBox so we can try to resolve a concern. Contacting us first is a request, not a condition that prevents you from using a legal remedy or meeting a filing deadline. Applicable law determines the rights of each party and the courts with jurisdiction. These terms do not require arbitration, waive class actions or jury trials, require consumers to sue only in Texas, or shorten a legal limitation period.
If a provision cannot be enforced, it will not apply to that extent; the remaining provisions continue only as permitted by law. A term does not become enforceable simply because it appears on this page.
12. Updates
We may update these terms by publishing a revised page and effective date. The terms presented when an order is placed govern that order unless a change is required by law or you agree otherwise. Revising this page does not expand an existing text-message consent; a new purpose requires appropriate new consent. You may request a copy of the policies applicable to your order by email.
Contact us
For questions about these policies or your information, email info@battleboxammo.com or use our contact form.
Mailing address: BattleBox, PO Box 104, Prosper, TX 75078, United States. Please contact us for instructions before sending a product return.